Guest App
A self-service experience your guests will love — from booking to checkout, all in their pocket.
What's inside the Guest App
The Guest App turns every phone into a concierge. Guests book, check in, view invoices, request services and earn rewards without ever queuing at the front desk — cutting your workload and lifting their experience.
Book a stay in seconds
Real-time availability and a mobile-first flow mean guests book directly — commission-free — in a few taps.
- Live room availability
- Secure in-app payment
- Instant confirmation
Skip the front desk with digital check-in
Guests check in from their phone and head straight to the room with a digital key.
- QR / digital check-in
- Upload ID once
- Digital room key
Show this at the kiosk or unlock your room directly.
Invoices, anytime
Every room, dining and service charge itemised — downloadable as a PDF on demand.
- Itemised folio
- Download PDF invoice
- GST-ready billing
Request anything, anytime
From extra towels to a late checkout — requests route straight to the right team.
- In-app service requests
- Live status updates
- Straight to staff app
Earn and redeem rewards
Loyalty points and tiers give guests a reason to book direct next time.
- Points on every stay
- Membership tiers
- Redeem on stays & dining
Put the Guest App in every hand
Book a walkthrough and we'll show you the full mobile experience.
One platform, twelve connected modules
Jump to any feature — they all share the same data, the same guests and the same ERPNext backbone.